Travel systems (GDS & PMS)
Query availability, retrieve bookings and initiate changes through secure GDS and property-management APIs during the call.
NeuralVoice plugs into the systems your teams already live in — GDS platforms, hotel PMS, CRMs and hundreds of everyday business tools. Build assistants that check live availability, respect fare rules, amend bookings and write every interaction back to your CRM, from sales and marketing through to service and operations.
Real outcomes, not just connectors: live inventory lookups, policy-aware answers, itinerary changes and CRM updates — alongside the marketing, communication and analytics tools around them.
Query availability, retrieve bookings and initiate changes through secure GDS and property-management APIs during the call.
Look up customer records, create new contacts and log every call outcome without anyone re-keying data.
Add callers to campaigns, trigger follow-up journeys and keep audiences in sync with what people actually asked for.
Post call summaries to team channels, send confirmations by SMS and route escalations to the right people.
Create tasks, update boards and file documents automatically from what happened on the call.
Check order status, take payments through compliant flows and handle returns by voice.
Stream call events into your analytics stack so conversation data sits next to the rest of your funnel.
Open, update and close tickets from the conversation, with the transcript attached for your agents.
Raise invoices, record balance payments and reconcile deposits against bookings automatically.
Connect your existing tools in minutes with no-code connectors — no engineering sprint required for the common cases.
Enterprise-grade encryption, scoped tokens and audit logging on every connection. Visit the Trust Centre.
Automate cross-platform workflows so one phone call updates every system it needs to — without a human copying data.
Yes. We connect to the leading GDS platforms through secure APIs so voice agents can check availability, pull up PNRs, quote fares that honour fare rules and start changes or cancellations where your permissions allow.
A transcript, a structured summary, consent flags and attribution. Leads, contacts and activities are created or updated so pipelines and SLAs stay accurate.
Where your systems expose the endpoints, yes — dates, ancillaries and payments through PCI-compliant flows, with an audit trail. Otherwise the call is handed to a human agent with full context.
We integrate with property-management systems to support room service, housekeeping, upgrades and booking changes, with role-based permissions on what the assistant may change.
OAuth 2.0, encrypted transport, scoped tokens, audit logging and optional EU data residency are all supported. PII redaction and retention policies help you meet GDPR and industry requirements.
Most travel customers run a pilot in two to six weeks. Many connectors are no-code; custom API work depends on provider access. We start read-only, then switch on writes and payments when you're ready.
Tell us what you run and we'll scope a connector during discovery.