Travel-first design
Data models, prompts and call flows built for leisure, corporate and disruption scenarios.
ABOUT NEURALVOICE
Human-level voice AI for travel, built for the real world
We help travel brands answer every call, convert more bookings and deliver five-star service — at scale and around the clock.
Live call quality
Live- Platform uptime99.9%
- Voice quality (MOS)4.6
- Average latency42 ms
- Packet loss0.1%
- Outbound follow-upsEnabled
Enterprise integrations
Built by travel people, engineered for scale
Reliability, speed and deep industry integration — measured, not promised.
200+ yrs
Collective travel experience
99.9%+
Platform uptime
< 5 sec
Typical answer speed
600+
Integrations across CRM, GDS, PMS & telephony
Why work with NeuralVoice
We combine decades of travel know-how with world-class AI engineering to deliver outcomes, not just technology.
World-class engineering
Real-time voice with lifelike pacing, fast turn-taking and 99.9%+ uptime.
Deep integrations
GDS, NDC, CRM, PMS and telephony — pre-built connectors to go live fast.
Measurable impact
Shorter time-to-quote, more complete data and fewer repeat calls.
24/7
Availability
4.6
MOS call quality
85%+
Data completeness
600+
Integrations
Our values
The principles behind how we build, ship and support.
Customer-obsessed
We design assistants around the traveller's experience and your measurable outcomes.
Trust & safety
Enterprise-grade security, guardrails and observability from day one.
Bias for impact
Ship fast, iterate with data and focus on the changes that move the needle.
Partner mentality
White-glove implementation and ongoing optimisation with a dedicated team.
Milestones
From prototype to production at enterprise scale.
2023
Founded
Set out to build human-level voice AI for complex, real-world workflows.
2024
Enterprise integrations
Launched deep integrations across GDS, CRM and telephony stacks.
2025
Scale in travel
Expanded across OTAs, hotel groups and tour operators with 24/7 coverage.
2026
Multilingual, everywhere
30-language support and regional data residency for global travel brands.
A team with 200+ years in travel
Industry leaders and experienced engineers building the sector's best voice AI.
Alex Carter
Founder & CEO
Former SaaS operator turned voice-AI builder, focused on conversations that cut wait times and raise conversion.
Priya Raman
Co-Founder · Lead Engineer
Architect of the real-time voice stack — low-latency turn-taking, lifelike speech and production systems at scale.
Marcus Oyelaran
Chairman
Former telecoms executive guiding strategy, governance and commercial execution for global rollout.
Elena Fischer
Director
Travel industry veteran advising on product-market fit, distribution and partnerships across the sector.
Company information
NeuralVoice Ltd
NeuralVoice is a UK-registered limited company building voice AI for the travel and hospitality industry.
- Company registration number15208364
- Registered officeLeeds, United Kingdom
Ready to build the future of traveller conversations?
Book a live demo and see how NeuralVoice could change your operation.